Common Issues
Solutions to frequently encountered issues when using the ema platform, including login problems, sync errors, and performance tips.
SSO Login Issues
Troubleshoot tenant-level sign-in problems involving SSO, SAML, OIDC, or SCIM-managed accounts.
Onsite Sync Issues
Troubleshoot stale venue devices, missed sync updates, and runtime health problems in ema Onsite.
Signage Issues
Troubleshoot screen assignment, playlist propagation, and playout mismatches in ema Signage.
Registration & Check-In
Troubleshoot attendee lookup, venue check-in, and operational registration problems during live events.