Exhibitor Entitlements
Entitlements are the benefits included in your exhibitor or sponsorship package. They might include staff passes, meeting slots, booth services, featured directory placement, sponsored content, or other items promised by the organiser.
Me > Exhibitors > [Your company] > Entitlements
Open your exhibitor company, then select Entitlements to see the benefits included in your package and any add-ons you have purchased.
Reading Your Entitlements
Entitlements are grouped by category so you can quickly see what your package includes.
| Category | Examples |
|---|---|
| Access | Lounge access, VIP access, hosted functions |
| Branding | Featured listing, logo placement, banner placement |
| Meetings | Meeting slots or hosted buyer meetings |
| Registration | Staff passes or complimentary tickets |
| Digital | App placements, digital brochures, content slots |
| Physical | Booth services, furniture, power, signage |
| Services | Setup support or organiser-provided services |
Each entitlement card shows the benefit name, status, and usage if the benefit has a quantity.
If your package includes four staff passes and two meeting slots, the entitlement cards help you see how many have already been used before you invite more staff or accept extra meeting requests.
Understanding Usage
Some entitlements are counted. For example:
- "2 of 4 staff passes used"
- "6 of 10 meeting slots used"
- "1 of 1 sponsored email placements used"
If an entitlement is marked Unlimited, there is no cap for that benefit.
Check usage before making event plans. If your team expects six staff members onsite but your package includes four passes, buy additional passes or contact the organiser before the deadline.
Fulfilment Statuses
| Status | What it means |
|---|---|
| Pending | The benefit has not been delivered or reviewed yet. |
| In Progress | The organiser is working on it. |
| Fulfilled | The benefit has been delivered or confirmed. |
| Not Applicable | The benefit does not apply to your current package or circumstances. |
If a benefit looks wrong, contact the organiser and include the entitlement name so they can find it quickly.
Entitlements are not just a package summary. They are also how promised benefits are tracked through fulfilment, so review them before buying extras or asking for a package change.
Evidence
Some fulfilled entitlements include evidence, such as a file, link, or note. Evidence helps show what was delivered. For example, a sponsored banner entitlement might include a link to the live page where the banner appears.
Registration Entitlements
If your package includes registration passes, the entitlement may link to a registration group. Open it to review the associated registrations and complete any attendee details required by the event.
What to Do If You Need More
If add-ons or upgrades are available for your event:
- Open Add-ons to buy additional benefits.
- Open Upgrade to compare higher tiers.
- Review the price and entitlement changes.
- Complete checkout if you decide to proceed.
If those options are not available, contact the organiser or submit a change request if your portal shows that option.
Add-ons and upgrades can change your entitlement list. After making a purchase or package change, return here to check the updated benefits and usage limits.