Exhibitor Waitlist Offer
When an event is sold out, organizers keep a waitlist of companies who still want to exhibit. If space becomes available, the next company on the list is sent an offer.
The offer arrives by email with a link. Opening that link brings you to this page, where you accept or decline.
What the Offer Shows
The page confirms what is being offered before you commit:
- Type — an exhibitor package, an add-on, or a booth type.
- Item, Company, and Email — what you are being offered and who the offer was issued to.
- A countdown to the deadline for responding. Offers are time-limited because the space is held for you and not offered to anyone else while you decide. When the timer runs out the page shows Offer Expired and the space moves to the next company on the waitlist.
Accepting
Accepting an offer takes an account, because it creates an order for your company.
- Open the link in your offer email. If you are not signed in, choose Sign in or create an account to accept and use the same email address the offer was sent to. You come straight back to the offer afterwards. (Events that sign people in through their organization may not let you create an account here — contact the organizer to accept instead.)
- Check Your Details — company name, contact name, contact email, phone, and tax ID or ABN. These are used for the order and invoice.
- Choose how to pay: Accept & Pay by Invoice, Accept & Pay by Bank Transfer, or Accept & Pay by Card. Only the methods the organizer has enabled appear. If none are available, the page tells you the event is not taking online payments and to contact the organizer.
- If your package needs a signed contract, you are taken to sign it first; the order cannot be paid until it is signed.
- If payment is still due, you continue to the normal exhibitor checkout payment step. Once nothing is left to settle, the page shows Offer Accepted.
If your company is already registered for the event under a contact email that is not yours, ema asks you to verify your email address before continuing. See Verifying Your Email at Checkout.
Accepting is a commitment to exhibit. If you are not certain, contact the organizer before accepting rather than accepting and cancelling later. After you accept, you complete your exhibitor details in the portal as usual.
Verifying Your Email at Checkout
When a returning buyer purchases for a company that is already on the event, ema checks the purchase is coming from someone entitled to act for it. If the contact email on file is your own signed-in address but has not been verified, a Verify your email to continue window appears.
- Choose Send verification code. A numeric code is emailed to your address.
- Enter the code and choose Verify and continue. Use Resend code if it does not arrive.
Your purchase continues automatically once the code is accepted. If you close the window, the same offer link finishes the job once your address is verified. If your event signs people in through their organization, the code step is not available; ask your team admin to invite you to the company's exhibitor portal instead.
Declining
Choose Decline Offer and confirm. You can decline without signing in. Declining releases the space immediately so it can be offered to the next company on the waitlist, and it cannot be undone. Your company stays on the waitlist for future openings unless you ask the organizer to remove you.
If the Link Does Not Work
Offer links are unique to your company and expire.
- The offer has expired — the deadline passed and the space has been offered elsewhere. Contact the organizer to ask about remaining availability.
- The offer has already been answered — someone else at your company may have responded. Check with your colleagues.
- The link is broken — email applications sometimes split long links across lines. Copy the whole link into your browser, or ask the organizer to resend it.
Do not forward your offer link to anyone outside your company. It grants the ability to accept on your behalf.