Finding Your Way Around FAQ
Getting oriented once you're signed in.
Where do I manage my own stuff?
The Me portal is your personal hub — registrations, agenda, sessions, tasks, documents, meetings, and any role portals you have. Sign in and open Me to see everything relevant to you across all your events. See Me Portal Overview.
How do I switch between events or organisations?
The Me portal shows your content across every event and organisation your account can access, so you don't switch accounts to move between them. Your dashboard and lists span all of them, and each item shows which event or project it belongs to. See Me Portal Overview.
Where do I find the schedule or agenda?
Browse the event's public schedule to see the programme, and add sessions to build your personal plan. Your saved sessions appear in My Agenda. See Event Schedule and My Agenda.
Where's my event pass or QR code?
Open My Pass in the Me portal for your digital pass and check-in QR code, or add it to Apple Wallet or Google Wallet for quick access at the venue. It's also attached to your confirmation email. See My Pass.
A menu item I expected is missing. Why?
Navigation is gated by what's enabled and by your access level, so you only see the areas you can use. If a whole feature is missing, the organiser may not have enabled that module for the event. See Common Issues.
Is there a mobile app?
Yes — the hey ema mobile app gives you your pass, schedule, notifications, and onsite features on iOS and Android. See hey ema Mobile App.