Find Your Way Around ema

ema helps event teams plan, sell, build, deliver, and review events. The docs are organised around the work people need to do, so start with the path that matches the question in front of you.

If You Are Setting Up an Event

Start with an end-to-end workflow, then jump into feature guides when you need detail.

• Setting Up a New Event — create the project, choose modules, and prepare the core event structure.
• Running an Event from Start to Finish — move from setup through programme planning and publishing.
• Organizers — configure the operational features your team manages day to day.

If You Are Looking for a Specific Feature

Use the feature areas when you already know what you need to configure or explain.

• Registration — registration types, pricing, add-ons, carts, waitlists, and check-in.
• Event Program — talks, speakers, reviews, sessions, tracks, and schedule building.
• Exhibitor Management — exhibitors, booths, tiers, compliance, and exhibitor portal access.
• Reports & Dashboards — event performance, custom reports, dashboards, sharing, and scheduled delivery.

If You Are Helping Someone Else

Pick the guide for the person using ema.

• For Admins — the first 15 minutes for event managers and project admins.
• For Clients — how clients review projects and collaborate with the event team.
• For Speakers — talk submissions, profiles, schedules, and speaker tasks.
• For Exhibitors — exhibitor profiles, booths, contracts, tasks, entitlements, and leads.

If Something Is Blocking You

Use troubleshooting when the event is live, a user is stuck, or a configuration does not behave as expected.

• Common Issues — the broad first stop for common blockers.
• Registration and Check-in Issues — attendee lookup, venue check-in, and operational registration problems.
• SSO Login Issues — tenant sign-in problems involving SSO, SAML, OIDC, or SCIM-managed accounts.
• Signage Pairing and Playout Issues — screen assignment, playlist propagation, and playout mismatches.