Getting Started as an Exhibitor
Welcome to ema. As an exhibitor, you have a dedicated portal to manage your company profile, booth details, team members, tasks, entitlements, contracts, leads, and deadlines. This guide helps you get oriented quickly so your event presence is ready before attendees start browsing.
Invitation email > Exhibitor portal
Use the invitation link from your event organiser to create your account or sign in. After signing in, open Me > Exhibitors and choose your exhibitor company.
What You'll Learn
- How to sign in to the exhibitor portal
- How to complete your exhibitor profile
- How to view your package entitlements
- How to review quotes, contracts, and required signing steps
- How to find your booth and request changes
Signing In
You'll receive an email invitation from the event organizer. Click the link and enter the 6-digit code from that email to accept your invitation and sign in — there's no password to set. On later visits you sign in with a fresh emailed code. See Signing in and account access for the full detail.
Your Portal
| Area | What It Does |
|---|---|
| Dashboard | Your overall progress, key actions, and current exhibitor context |
| Info | Your company details, logo, website, contact information, and event schedule |
| Content | Public showcase items, resources, and reasons attendees should visit you |
| Team | People representing your company at the event |
| Entitlements | Benefits included in your package and how much has been used |
| Add-ons | Optional benefits you can buy if the organiser has enabled them |
| Upgrade | Higher tiers available to your exhibitor, with price and benefit previews |
| Booths | Booth assignment, floor plan, and available booth selection if enabled |
| Change Requests | Requests for booth changes, tier changes, cancellations, or downgrades |
| Contracts | Contracts where you are a signer |
| Tasks and Checklists | Required work assigned by the organiser |
| Leads | Leads captured by your team during the event |
Your First Task: Complete Your Profile
Have your company logo, short company description, website, primary contact details, and any organiser-requested documents ready before you start. This makes the first setup pass much quicker.
Step 1 - Open your profile
From the portal dashboard, click Edit Profile or navigate to the Profile section.
Step 2 - Fill in company details
Add your company name, description, logo, website, and contact information. This is what attendees will see.
Step 3 - Review required work
Open Tasks and Checklists for any documents, forms, acknowledgements, or setup actions the organiser requires. Each item shows its deadline and current status.
Check Your Package
Open Entitlements to see what your package includes. This is where you can confirm staff passes, meeting slots, booth services, sponsored placements, and other benefits. If you need more than your package includes, check Add-ons or Upgrade if those tabs are available.
See Exhibitor Entitlements and Exhibitor Add-ons and Upgrades.
Use Add-ons when you only need one extra benefit, such as another staff pass or meeting slot. Use Upgrade when a higher package would better match your overall presence at the event.
Review Quotes and Contracts
Quotes arrive by email from the organiser. Open the quote link to review the package, optional items, discounts, attachments, and total before accepting.
Contracts where you are a signer appear under Me > My Contracts. From there, request a signing link, review attachments, and complete your required fields.
See Exhibitor Contracts and Quotes.
Confirm Your Booth
Open Booths to view your assigned stand and floor plan. If booth selection or change requests are enabled, use the portal to choose an eligible booth or request a change.
See Booths and Change Requests.
Check your booth before ordering signage, furniture, freight, or electrical services. Booth changes may affect what you can bring onsite and which deadlines apply.
Key Concepts
| Term | Meaning |
|---|---|
| Compliance item | A document, form, or certification the organizer requires from you before the event |
| Floor plan | An interactive map of the venue showing booth locations, dimensions, and numbering |
| Exhibitor portal | Your self-service area for managing everything related to your booth |
| Deadline | A date by which a compliance item must be submitted |
| Entitlement | A benefit included in your package, such as staff passes, meeting slots, or sponsored placement |
| Add-on | An extra benefit you can buy after joining, if the organiser has enabled self-service purchases |
| Quote | A commercial offer from the organiser that you can review and accept |
| Contract | An agreement that may require your signature before your package is complete |