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Exhibitor

Bought a stand and wants a return on it. Confirms the booth, orders services, registers stand staff and works to deadlines somebody else set — from a portal, rather than from an inbox.

Persona
Exhibitor
Side
External — Works for a client, exhibitor, supplier, hotel, or attends the event.
Reference
exhibitor

Where they work​

In the exhibitor portal, for the company that bought the stand. Their whole view is that company's participation in one event.

What they are responsible for​

Getting a return on what they bought: the booth confirmed, the services ordered, the staff registered, and the organiser's deadlines met — from a portal rather than from an inbox.

What they can do​

  • Confirm their booth and request a change to it.
  • See what their tier includes and what they have used.
  • Buy add-ons and upgrades, and accept a quote or contract.
  • Register their stand staff and manage their own team's access.
  • Upload their company profile, logo, and showcase content.
  • Book and hold meetings, and collect leads on the floor.
  • Work through the organiser's checklist and see what is outstanding.

What they cannot do​

  • Change what their tier includes, or move their stand on the floor plan themselves.
  • See another exhibiting company's entitlements, leads, or pricing.

Journeys they take part in​

These are the end-to-end chains of work that name them — the steps they own, and the ones that only affect them.

Journey pages need an operator sign-in to open.

Delivery

Pages that relate to the Exhibitor​

Related
Concept overview
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